Elevating Presence, Professionalism and Confidence
Etiquette isn’t about outdated rules. Etiquette is about making people feel comfortable, respected, and confident in any setting. At Queen City Etiquette, our training is interactive, practical, and tailored to your organization’s goals.
From building professionalism to elevating customer service, our programs help your team:
• Present themselves as positive brand ambassadors
• Communicate with confidence and credibility
• Strengthen workplace relationships and collaboration
• Deliver exceptional client and customer experiences
Whether you choose a single workshop or a full day of training, you’ll see your employees gain tools they can use immediately and carry with them throughout their careers.
Group & Corporate Etiquette Workshops
You can choose from one of our standard 90 minute – 2 hour workshops or have a program custom designed to meet your specific needs, including mixing in elements of public speaking and communication training.
Building Your Professional Reputation
First impressions matter — and so does every interaction after. This workshop covers the essentials of business etiquette how to use it as an advantage in today’s world. Participants will learn:
- The principles of etiquette
- Making a great 1st impression – virtually and in person
- Elevating your presence
- Making introductions – and remembering names
- The impact of posture and body language on credibility
- … and more
Communication Etiquette
Everything you say and do says something about you – and builds your reputation. It’s important to be able to communicate effectively and confidently and with professionalism. Participants will learn:
- Modern etiquette for in-person, virtual and electronic communication
- Rules for appropriate emoji use
- The impact of tone of voice and body language in messaging
- Recognizing and overcoming personal preferences and generational biases in communicating with others
- … and more
Business Dining Etiquette
This training is a must for anyone who conducts business over a meal and wants to be maintain their poise and professionalism while eating. This program should be conducted over a meal and includes time for personal feedback and discussion of handling of real-lifescenarios.
Participants will learn:
- The principles of dining etiquette (so you don’t have to remember all the rules)
- How to carry out the role of host and guest
- Proper utensil usage
- Dining dos and don’ts for a wide variety of scenarios including alcohol consumption
- … and more
Private Dining Etiquette Experience for Families and Small Groups
Host an engaging etiquette session in your own home (Greater Cincinnati area) designed for families or small groups. Learn and practice table manners, conversation skills, and how to present yourself with polish at any meal.
Details
Ages 10+
Maximum of 8 participants
You provide seating, place settings, and food for practice
Optional: make it a full meal experience
Service area: within 15 miles of 45242 (surcharge applies beyond)
Custom Programs & Full-Day Training
Looking for something unique? I can combine multiple workshops into a half-day or full-day session to cover all the skills your team needs. Each program is customized to your audience, industry, and organizational culture.
Why Choose Queen City Etiquette?
• Professionalism Reinforced: Employees learn how to present themselves in a way that builds trust and respect.
• Brand Ambassadorship: Every word, action, and interaction reflects your organization. Our training incorporates your corporate culture and values.
• Elevated Customer Service: Polished etiquette skills create more positive client and customer experiences.
• Increased Confidence: When people know the “how” of etiquette, they can focus on connecting and performing at their best.
Let’s Create Your Perfect Program
Contact me to discuss your goals, explore workshop options, and reserve your date.