Why Do I Sound Uncertain Even When I’ve Prepared?

You spent hours on this. You know the material cold. You’ve read it over, maybe even rehearsed it once or twice in your head. And then you open your mouth in the meeting, and somehow you sound uncertain and unprepared when speaking. If that’s happened to...

How to Interrupt Respectfully in Meetings and Conversations

I want to be honest with you: the title of this is intentionally a bit misleading. It’s very difficult to interrupt politely and respecfully in meetings and conversations. What you actually want to learn how to do isn’t interrupting at all. It’s...

Can Introverts Be Good Public Speakers?

Yes. Not despite being an introvert, but often because of it. As an introvert who works as a public speaking coach for introverts (along with everyone else), I get this reaction a lot: “Really? You don’t seem like an introvert.” It’s said as a...

Do I Really Need Business Etiquette Training?

It’s a fair question. Your team might be doing okay. You could be reading your targets, or realize that no one has complained about behavior from their colleagues. But sometimes, something feels off and you find yourself searching for more information about...